Last updated: 09/02/2026
CSG Utilities (“we”, “us”, “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website or contact us.
Who We Are
Company name: CSG Utilities
Website: https://csgutilities.co.uk/
Email: info@csgutilities.co.uk
We are the data controller for the personal data collected through this website.
What Information We Collect
When you submit a form on our website, we may collect the following information:
- Name
- Company name
- Email address and/or phone number
- Type of development
- Number of plots
- Utilities required
- Uploaded plans or documents (PDF files)
We only collect information that is necessary to respond to your enquiry or provide our services.
How We Use Your Information
We use your information to:
- Respond to enquiries and requests
- Assess project requirements and provide quotations
- Communicate with you about your project
- Manage and improve our services
- Meet legal or regulatory obligations
We will never sell your data or use it for unrelated marketing without your consent.
Lawful Basis for Processing
We process your personal data under one or more of the following lawful bases:
- Legitimate interests – to respond to business enquiries and provide services
- Consent – where you have explicitly provided information via a form
- Legal obligation – where required by law
How We Store and Protect Your Data
Your data is stored securely using appropriate technical and organisational measures. Uploaded files and personal information are only accessible to authorised personnel.
We retain your data only for as long as necessary to fulfil the purpose it was collected for, or to meet legal requirements.
Sharing Your Information
We do not share your personal data with third parties except where necessary to:
- Deliver our services
- Comply with legal obligations
- Use trusted service providers (e.g. hosting, email, or document storage), who are required to keep your data secure
Your Rights
We do not share your personal data with third parties except where necessary to:
- Deliver our services
- Comply with legal obligations
- Use trusted service providers (e.g. hosting, email, or document storage), who are required to keep your data secure
Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact:
CSG Utilities
info@csgutilities.co.uk