The process
Our end-to-end service approach
We don’t just install, we plan, coordinate, procure, manage, and deliver on time, and on budget.
With a dedicated project management team and robust supply chain partnerships, we offer a seamless experience from initial enquiry to project execution. We act as a single point of contact, removing the complexity and delays that often come with multi-utility coordination.
Planning and Feasibility
We assess your site’s utility requirements, complete surveys, and develop technical designs that align with local regulations. Early-stage planning reduces risk, avoids delays, and ensures project viability from day one.
Procurement & Network Coordination
We manage all liaison with Distribution Network Operators, Independent Distribution Network Operators, Independent Connection Providers, the Gas Industry Regulation Scheme, the Water Industry Regulation Scheme, and telecom operators to secure connections, permits, and approvals . We ensure your project progresses without unnecessary hold-ups or administrative burdens.
Installation & Commissioning
Our experienced teams work with the contractors that install and connect utility infrastructure safely and efficiently. From trenching to final energisation, we ensure every step meets strict technical and compliance standards.
Aftercare & Ongoing Support
Our service doesn’t end at switch-on. We remain on hand to support you with future changes, connection upgrades, maintenance queries, and smooth coordination with asset owners and network operators.
“I deal with CSG on a regular basis and the attention to detail is of a very high standard, hence why we deal with them so often! They make a very complicated process nice and simple and easy to understand!”
Services
Explore our services
We specialise in new connections, disconnections, diversions, alterations, and upgrades across all major utilities:
BENEFITS OF WORKING WITH CSG
Why Choose CSG Utilities
Comprehensive Lifecycle Support
We manage your utility infrastructure from initial design and planning through to installation, commissioning, and aftercare, offering full control and peace of mind at every project stage.
National Reach, Local Delivery
With offices in Manchester and London and teams across the UK, we combine centralised project control with on-the-ground responsiveness, ensuring consistency without compromising flexibility.
Deep Industry Experience
Our specialists bring decades of hands-on experience across electricity, gas, water, and telecoms. You’ll benefit from proven processes, regulatory know-how, and insight gained from thousands of successful projects.
Dedicated Project Managers
You’ll be assigned a single, dedicated point of contact who oversees every element of delivery, saving you time, reducing complexity, and ensuring seamless communication from start to finish.
Safety and Compliance First
We prioritise safety, quality, and regulatory compliance in every decision we make. Our work aligns with all industry standards, reducing risk for you and your end users.
